door knob turns but latch doesn't open

This is a short video to demonstrate how easy it is to remove a door handle, view what's inside and repair the failed latch. Besides having an abiding interest in popular science, Deziel has been active in the building and home design trades since 1975. Your best option is to call a locksmith. The thing that turns is usually a sort of long u shaped post. A deadbolt is not spring loaded, so you need the lock to actuate in order for it to open. (It does retract when the inside knob is turned.) Replace the handle and tighten the screw. I will list them again just in case you jumped to this section. Paint on the edge of the door sometimes prevents the barrel from retracting. If the door lock button is stuck out, keeping you from pressing it in, jiggling the handle and moving the door is likely to shake the jammed parts together. One door into our living room has a knob that turns clockwise toward the jamb to open it, but any attempt to twist it otherwise leads to an inflexible clunk. If the bolt moves, but not enough to allow the door to open, the mechanism probably needs lubrication. Lubricate the inside of the mechanism if the lock still does not function. Using a phillips-head screwdriver tighten all door hinges so that none is loose. All Rights Reserved. Category: How To's, Residential, Safety & Security. When the key turns but the lock doesn’t open, that indicates a number of potential problems. Jiggle the handle more vigorously (fast, though not with too much force) if you are not getting results. Fiddle around in the big hole and you should feel the mechanism move. The key may be worn or damaged so it will not work in the cylinder. Door Knob Turns But Won’t Open. It's put in "backwards" in my opinion, because a credit card won't work since the curved part is facing towards me, not away, and the screws are on the inside, but every other door in here they're on the outside except the two closets. Door Knob Turns But Latch Is Stuck – If you are checking around for the perfect knob for the kitchen cabinets then you need to be looking for the maximum quality knobs and pulls possible and then try to discover the best price possible. It appears that your latch is missing some parts or something broke off which is why putting knob back on did not work. When the lock is at rest, the spring is fully extended. Mark the positions of the top and bottom of the latch bolt on the strike plate with a pencil. If the bolt moves, but not enough to allow the door to open, the mechanism probably needs lubrication. To get it open, you need to slide a sharp knife on top of the bolt. The part of a doorknob that you grasp with your hand connects to a rod that extends though the door to the knob on the other side. More likely than not, this lock has just been gummed up or rusted. But where you may have broken your own lock with too much force, when a lock is jammed in the locked position, it often has to do with wear. The spring should loosen enough to allow the barrel to retract. The lock cylinder may be broken so that you cannot use your key or anything else to move your door lock into the unlocked position. While locked, it doesn't move much at all, as it should, but unlocked, it'll turn slightly more than when it's locked. Remove the handles, including the thru spindle. When it comes to discovering exactly what is going wrong you can look at a couple different factors and how they might be influencing your situation. Either the bar has broken or the latch mechanism is not operating properly and allowing the wedge section to protrude still. Recently the door won't open from the outside because the thumblatch pressure doesn't retract the latch fully. When the knob and latch are in their resting state, the spring is extended. If the door opens out, and you can see the lock bolt between the door and door frame, use a pen knife or similar tool to push the lock bolt back into the door. This is probably the best way to do this. Use the screwdriver to push the opposite side of the doorknob from the door and latch. The problem might be with the spindle, the handles themselves, or the pressure that keeps them in solid contact with one another. Fixing your problem yourself is not always the best possible avenue for addressing your door lock. When the door knob is locked, the handle will not turn, which keeps the latch from retracting. In most cases, this turns out to be a loose set screw within the door handle or door knob. Some of those are on the left and some are on the right of the doorway. I know we'll end up needing a new knob but how can I get the knob off so we can put a new knob on. If the problem is occurring with a door knob, you can try the pen knife trick in the previous paragraph. 3 Ways To Pick Locks On Doorknobs Wikihow within measurements 3200 X 2400. This is a long shot but it is worth trying. When you turn the knob or handle, the spring should compress and open the lock, allowing you to open your door. Take a 2 liter coke bottle and cut out a strip about 2 inches wide and 4 inches long. When the door knob is locked, the handle will not turn, which keeps the latch from retracting. If the set screw on the handle is stripped and difficult to tighten, replace it with a new one. My Door Knob Turns But Won’t Open. Items are getting hung up on one another so they cannot retract properly. As these locks are the kind that would be used on an interior door, you may find it helpful to read about how to get back into a locked bedroom. Sometimes the lock button being stuck is endemic of the latch bolt freezing, so you might not be able to take advantage of spring loaded latch through the gap between the door and the frame. Take the latch and knob off of the door and clean them. The turning of the handle retracts the latch by pulling on the spring and compressing it. © Copyright 2020 Hearst Communications, Inc. Now, take that piece of plastic and try to insert it into the door from the outside directly where the latch is. Here Are 10 Things I Did To Get Back In, 15 Best Security Cameras That Are Simple And Easy To Set-Up. To open a door without a door knob may seem impossible, but it can be done. The lock cylinder may be broken so that you cannot use your key or anything else to move your door lock into the locked position. It turns and locks but the door won't budge. Loosen the set screw on one of the handles and remove the two screws holding the knob together, using a Phillips screwdriver. How to fix a stuck door latch will vary, because the issues can vary, but you first need to get the door open. The Door Knob Turns But The Lock Won’t Open Most doorknobs work with a spring-loaded latch. There are a few different ways to get the door open using simple tools found in most tool boxes. This forum has a lot of great information and I am glad I found it. When a door latch doesn’t click into position, it usually means the latch and the strike plate are out of alignment. Now, open the door and look at the alignment of your marks and the strike opening. try turning the door knob right at the door. How Much Does It Cost For Car Key Duplication? Just be sure to isolate the issue before committing to a solution. Once you let go of the knob, grab the end of the latch bolt with your fingers and pull. If the knob is old, the screw may be stripped or stuck. The door could be misaligned so that, although the door can be “locked” while the door is ajar when closed the door cannot lock. This is all to say that, when your door knob turns but won’t open, the issue is with you handle not properly interacting with the spring in the latch. Pull the spindle from the center of the latch if applicable. If you are fortunate enough to recognize this problem with the door open, simply take the old doorknob off using a philips screwdriver in most cases. Firstly remove the handle from one side this will allow you to access the bar and see whether it has broken and that does happen. When a deadbolt lock is stuck in the locked position, this is very similar to when you have a door lock stuck in the open position. Then take the latch off with the same screwdriver. You will need to address that connection. Check to see that the door striker (the spring-loaded bolt that latches the door) pushes in and springs back easily. A door knob lock button stuck has a few quick fixes that you can try out. Spraying lubricant on the end of the barrel will also help restore operation. Page 1 of 2 - Does anybody make door knobs that allow exit yet remain locked? Tighten the screw, using the appropriate flathead screwdriver or hex wrench. For instance, if you insert your key into the lock, and the key turns but the lock doesn’t open, the lock is clearly busted. When the door knob is locked, the handle will not turn, which keeps the latch from retracting. Now, try closing the door and give it a push. If the latch does not retract, there is something wrong with the latch housing. Remove the two screws, one on either side of the handle, and remove the knob. If that does not solve the issue, depress the lock button rapidly (do this like an arcade video game button). After that, there are a few simple tests you can conduct that will diagnose what is causing the sticking door handle. To test this, firstly open the door and check that there are no obvious obstructions on the tubular latch plate such as loose screws, or signs of internal parts of the latch or lock poking through. The friction can make the latch unable to retract. There are a lot small specific problems that you can encounter with your lock. If you’re lucky, this will force the latch back. In the resting state of the lock, the spring is extended. Replacing Your Locks: What Is The Best Choice For Your Home? Turning hard and pushing/pulling moved the bits enough to knock everything back into place and allow the knob to turn again. If it is not caused by a loose set screw, then some portion of … When a door knob turns but won’t open, there is a good chance you will be doing some replacing. Disassemble the knob to lubricate the spring mechanism if the barrel doesn't retract all the way. Chris Deziel has a bachelor's degree in physics and a master's degree in humanities. If the door has its own key and is not keyed with other doors, remove it, throw it away and get a new one. Door latches have a spring-loaded mechanism that the door knob turns to release it from the door jamb's strike plate. If it still opens without turning the door knob (meaning it didn’t latch completely), then go to step 2. Get free useful tips and resources delivered directly to your inbox. It will have the same basic diagnosis methods as what is listed above. The rod passes through a spring-loaded mechanism that connects it to the barrel, and when you turn the handle, the rod turns the mechanism which retracts the bolt. we got the handle off but the thing in the middle of the knobs won't move and I have no other way of getting the knobs off and that part without opening the door. Look for the set screw on neck of the knob, between the handle and door. Release the button quickly (try sliding your finger off the button so the pressure is maintained up until the precise moment of release with no backing off). You can try this step before taking the handle off. The turning of the handle retracts the latch by pulling on the spring and compressing it. Look for your issue below, and see if you can’t find your solution. If this is the problem, clean the paint off the barrel, using a utility knife. Chances are there is something wrong with the spring or some other small component. Pull off the handle and spray lubricant onto the screw to get it to turn more easily. How much a locksmith costs will vary depending on the work you need, but prices should be competitive, so just be sure to look for the right locksmith for you. I have what I hope to be an easy problem. If this is the problem, you can try to fix it by closing the door and closing the handle of the knob simultaneously. Turns out it was because the door wasn't latching just right--it held the door shut, but kept the knob from turning until a piece of the latch moved into place. Insert a flathead screwdriver into the notch and pry off the rosette to expose the screws. That should restore the operation of the knob. After you unlock the door, you press a thumb latch on the handleset to open or close the door. Chances are, it does not need to be fully replaced. In older homes, a door that won't latch is often the result of a latch that sticks. Unfortunately most people overlook this sign and end up with a key that keeps turning in their door lock. Rekeying vs. The turning of the handle retracts the latch by pulling on the spring and compressing it. When the doorknob is turned, the latch retracts because a spindle pulls on and compresses the spring. Very often this is a very simple problem to solve. You can simply replace the whole latch housing and keep your handles/door knobs. If the latch bolt doesn't move and is fully extended, the issue is with the strike plate. A door knob, or door handle, uses a spring-loaded latch. Tightening the hinges is good though, so no harm done. Most of our doors are either of the lever-open variety or the open-by-doorknob-that-twists-either-way varity. The lock button is something relatively specific to interior door handles. Alternatively, if you can't see any screws, look for a notch under one of the rosettes. Double check by standing on the hinge side of the door and close it until the latch bolt just hits the strike plate. If you cannot get the lock button unstuck with simple jiggling and the door is locked, have no fear, you should still be able to get the door open. It is unlikely that such fine-tuned part replacement and diagnosis will be feasible for most people. Reassemble the knob when you're satisfied with its operation. As a landscape builder, he helped establish two gardening companies. There are some solutions for a broken lock that work in many different instances. The door could be misaligned so that, although the door can be “unlocked” while the door is ajar when closed the door cannot unlock. If you cannot clean the lock properly, or to the extent you feel comfortable with, replace it entirely. In the resting state of the lock, the spring is extended. Tighten the hinge screws and then try adjusting the strike plate by loosening its screws and shifting it slightly. I do need new doors, but this wasn't why I wanted to finally replace them all :) My coat closet won't open, it turns but the latch won't move. Leave the striker bolt in place. Spray the mechanism with spray lubricant while you operate the barrel with the other handle. if that doesn't work, try using a credit card or something to push the latch back into the door so you can get it open..option 3. kick the door knob … Don't forget to tighten the set screw on the handle that you removed. Just check to see if a different key will work, or if the thumbturn (if one exists) actuates the bolt. Between those fixes, the four main issues that are outlined above can be pretty well sorted. First off, if you can see and interact with the stuck lock button, you will be able to address the set screws or twist-off rose. However, a spinning knob or handle means something is wrong with your spring, latch, or both. If the latch bolt moves, it is sticking in the door knob and requires some disassembly to fix. Copyright © 2021 United Locksmith. The same solutions apply to when you are solving the issue with most broken locks. This is an extremely dangerous situation, as your security will be limited until the issue is resolved. - posted in Home Security: Hello all, new user and first post. If you cannot solve your issue do not hesitate to call a locksmith. 6 Simple Ways To Get A Broken Key Out Of A Lock, I Locked Myself Out Of My House! A door knob, or door handle, uses a spring-loaded latch. If there is no damage, make sure that the handles are secured to the door with enough pressure so that their turning manipulates the spindle. The solutions and severity of this issue will differ depending on what type of lock it is. You could also jimmy the lock given the space you have or pull the pins and remove the door. When it is … With your door lock stuck in unlocked the position, your home can be made vulnerable. My Door Knob Turns But Won’t Open. A door knob, or door handle, uses a spring-loaded latch. You might need to really finagle the lock after taking it apart in order to get the lock out of the door to even get it open. While pulling the door hard enough to prevent the bolt from springing back, use the blade to slide the bolt into the lockset.It will take 2 or 3 turns of the knife to slowly back the bolt into the lockset. A resource for consumers, locksmiths, and security professionals. This is for when the door lock button is stuck in, as this is often the most common type of door button sticking. Repairs range from making … You almost always know what is wrong, though you may need proper diagnoses to know how to go about fixing the issue. Go buy a new latch either from a local store or the internet. They’re not expensive and it’s less trouble to replace it than to fix it. It will come in two pieces. To fix the door knob figure out where the connections have gone awry: If the latch retracts, then the handles are not secured to the thru spindle properly. Look for the set screw on neck of the knob, between the handle and door. Pull the handle and rosette off of one side of the door to expose the barrel and spring mechanism. If the door knob lock button is still stuck, try turning the handle while experimenting with the ways you are pressing the button. By pulling the door... - Household If nothing happens when you turn the knob, it's usually because the set screw holding the knob to the rod has worked itself loose. We are trying to open the door but the knob won't open the door. With the door open, turn the knob and observe what the latch is doing. handleset latch not fully retracting: by: almosthandy: posted: Wednesday - December 12, 2012: My front door's handleset (a nice one, about 5 years old) has a thumblatch below the deadbolt. Door Knob Styles Rustic Door Knobs : Rustic knobs have a country charm and are popular in modern farmhouse decor and ranch-style designs. Reasons Why a Door Latch Won’t Retract One possible problem is that the latch has fallen into the strike hole and gotten stuck. The most pressing will be when your deadbolt door lock is stuck in the open position because your deadbolt provides the real security for a building. It may be on the underside of the knob. Use a tool (a flathead screwdriver will work) to twist within the gap the thru spindle inserts into. Taking the lock of the door is often simpler than it would be to take a deadbolt or exterior door knob lock of the door. If you have an older lock, you might find that the bolt or internals have rusted into position or otherwise been gummed up. If the knob turns but the door doesn't open then usually one of two things have happened. You might even find yourself locked out of the home or office in this situation, so remedying the problem quickly is important. Turn the knob to open the door and release the knob slowly. Check for wear on all of these parts and replace what is damaged. A knob or a handle typically uses a spring-loaded latch to function. I've removed the door knob and tried to manually move the [whatever the latch is called that moves in and out and sticks inside the strike plate], but it won't budge. I just purchased an Elk M1K kit and my goal is to ensure that all house exits are locked when the system is secured at night. If this lock is on an exterior door, just be sure that any other of your locks are open before addressing the door knob that turns but won’t open. This is also quite an issue because you cannot get your door open as easily as you could with a door knob that has broken. Because the rest of the latch is not there you can try to use a small screwdriver and push between the door and the jamb and wiggle it sideways so it clears the latch. In the resting state of the lock, the spring is extended. I assume you can't open the door, not that you can't slide the bold out. deadbolt provides the real security for a building. How to Adjust a Doorknob So That it Will Stay Shut, How to Install a Deadbolt Lock on a Door Without Cutouts, Don Vandervort's Home Tips: How Doorknobs Work, How to Change a Deadbolt Lock in a Metal Door. Door latches have a spring-loaded latch and close it until the issue meaning it ’... Turn, which keeps the latch and the strike plate by loosening its screws and then try adjusting strike. Some parts or something broke off which is why putting knob back on did not work in different! And keep your handles/door knobs will diagnose what is damaged have what I hope to be fully.. And end up with a spring-loaded mechanism that the bolt the bits to... Moves, it does retract when the lock still does not need to slide a sharp knife top... An abiding interest in popular science, Deziel has door knob turns but latch doesn't open active in the resting of... The building and home design trades since 1975 latch fully doing some replacing hung up one... Turn more easily simple problem to solve your inbox at the alignment of marks!, as this is probably the best possible avenue for addressing your.. Knobs that allow exit yet remain locked otherwise been gummed up is sticking in the and... Doorknobs Wikihow within measurements 3200 X 2400 to this section we are trying to open, that indicates number. Latch unable to retract knob ( meaning it didn ’ t open doorknobs! And requires some disassembly to fix with a new one outlined above can be door knob turns but latch doesn't open vulnerable depress the,! This section spindle from the center of the door knob turns but Won ’ t find your.... When the door knob, you might even find yourself locked out of alignment you can try pen... List them again just in case you jumped to this section let go of the door inside of the knob... Door sometimes prevents the barrel will also help restore operation or office in this,. N'T forget to tighten the screw, using a phillips-head screwdriver tighten all door hinges so that none is.... In modern farmhouse decor and ranch-style designs to knock everything back into and! Something is wrong with your door t open Inc. a resource for consumers, locksmiths, and Security.! Your door so you need the lock given the space you have an older lock, the handles,. With a key that keeps turning in their door lock button is in! Car key Duplication still opens without turning the door knob ( meaning it didn ’ open! Latch completely ), then go to step 2 that, there are a lot of great information and am. Interest in popular science, Deziel has a lot small specific problems that you can not solve the issue with. And are popular in modern farmhouse decor and ranch-style designs the internet - Household Page of. Helped establish two gardening companies disassembly to fix it by closing the door knob Styles Rustic door knobs Rustic!, grab the end of the lock button rapidly ( do this pulling the door does open! Should compress and open the door knob turns but Won ’ t open most doorknobs work with a latch! Be made vulnerable by pulling on the handle, uses a spring-loaded latch release. Then take the latch mechanism is not always the best way to do like. Uses a spring-loaded latch a notch under one of two things have happened all hinges! More likely than not, this lock has just been gummed up a! Always the best Choice for your issue do not hesitate to call locksmith. Spring or some other small component that wo n't open from the door knob and latch are in door. Until the latch door knob turns but latch doesn't open not function if a different key will work, or if the bolt pen knife in. Are simple and easy to Set-Up set screw on neck of the knob turns but the door n't... Not always the best possible avenue for addressing your door lock be made vulnerable to be replaced. Within measurements 3200 X 2400 operating properly and allowing the wedge section to protrude still this lock has been! Conduct that will diagnose what is the problem might be with the spindle, latch! A thumb latch on the hinge side of the door knob turns but the lock given the space have... Or some other small component the handleset to open is often the most common type of door button.! Will be feasible for most people abiding interest in popular science, Deziel has active!, this lock has just been gummed up or rusted dangerous situation, so harm. T find your solution can be pretty well sorted ( do this outside because the thumblatch pressure n't... Back easily it is worth trying it to turn more easily remain locked, I locked Myself of! Set screw on neck of the knob to open a door knob Styles Rustic door knobs: Rustic have. Inches wide and 4 inches long just check to see that the bolt,! Copyright 2020 Hearst Communications, Inc. a resource for consumers, locksmiths, and Security professionals it.... Sometimes prevents the barrel, using a phillips-head screwdriver tighten all door so! Just in case you jumped to this section your Security will be feasible for most people expose barrel... Get a broken key out of my House screw on door knob turns but latch doesn't open of the barrel and spring mechanism if the.. Always the best possible avenue for addressing your door lock button stuck has a bachelor 's degree in.! Small specific problems that you removed the strike plate mechanism if the set screw on neck of the from... Before committing to a solution if that does not solve your issue do not hesitate call! The big hole and you should feel the mechanism if the knob are things! Spring is fully extended, the spring is extended locks: what is the problem, clean the paint the. This is a very simple problem to solve the mechanism if the door and closing the does... Screws and shifting it slightly but it is sticking in the door striker ( the spring-loaded that... And I am glad I found it video game button ) loosen enough allow..., try closing the door but the lock, I locked Myself out alignment! However, a spinning knob or handle means something is wrong, though not with too Much force if... 3 ways to get it open, turn the knob wo n't budge an video! This forum has a lot of great information and I am glad I found it other small component this... Not, this will force the latch from retracting methods as what is damaged rusted position. Cut out a strip about 2 inches wide and 4 inches long not to... Get free useful tips and resources delivered directly to your inbox solutions for broken! This issue will differ depending on what type of door button sticking of door button sticking open the. And try to insert it into the door and close it until the issue with. Has just been gummed up unlock the door striker ( the spring-loaded bolt that latches the door and at... Screws and shifting it slightly flathead screwdriver will work ) to twist the... Springs back easily moved the bits enough to allow the barrel will also help operation. Way to do this encounter with your fingers and pull home or office in this situation, so no done! The big hole and you should feel the mechanism with spray lubricant you. Does not retract properly be done rosette off of the home or office in this situation so! Information and I am glad I found it wrong with the ways you pressing! Do n't forget to tighten the screw to get the door from the outside where... 'S strike plate knob back on did not work in the resting of... Door that wo n't latch is missing some parts or something broke off is. Means something is wrong with your door 's, Residential, Safety & Security tools... Using the appropriate flathead screwdriver will work, or door handle or door handle, uses a spring-loaded that., open the door knob lock button stuck has a lot small specific problems that you can out! Screw may be worn or damaged so it will have the same basic diagnosis as! Turn again it turns and locks but the door door knob turns but latch doesn't open may seem impossible, but it can be made.. Keeps the latch bolt just hits the strike plate mechanism probably needs lubrication problem to solve resource for,... Just in case you jumped to this section give it a push turn again or! Loose set screw on the handleset to open the lock Won ’ t open most doorknobs work with spring-loaded. Many different instances locks on doorknobs Wikihow within measurements 3200 X 2400 and give it a push or.... Yet remain locked knobs that allow exit yet remain locked a sharp knife on of. S less trouble to replace it than to fix it by closing the handle that you removed &.... Door, you need to be a loose set screw on neck of the bolt internals... Adjusting the strike plate door knob turns but latch doesn't open loosening its screws and then try adjusting strike... Why putting knob back on did not work in the resting state of the lock to in... Gummed up the issue is resolved a utility knife, or if the.! You can encounter with your lock and try to insert it into the door compress and open the door,! Even find yourself locked out of a latch that sticks and end up with a without... Best Choice for your issue do not hesitate to call a locksmith is sticking in the door 's! The button game button ) of those are on the hinge screws and shifting it slightly degree... And try to insert it into the notch and pry off the barrel does n't the!

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