When I was offered the opportunity to fly on Delta Air Lines’ premium business class offering, Delta One, on a recent trip to and from San Francisco, it was impossible to pass up. All 28 Delta One Suites are laid out in a 1-2-1 arrangement, giving every passenger a straight shot into the aisle. All rights reserved. DELTA ONE … In "Reviews" in this trip report, we review our flight in a Delta One Business Class Suite on their A350, Detroit To Tokyo. Terms apply to the offers listed on this page. The quality of the IFE hardware was vastly improved in the Delta One Suite when compared to older Delta One products. I didn’t sample the food, but couldn’t resist testing out the beer robot. They’re called Delta One Suites, after all. Most of the flight attendants working the cabin were warm and friendly – especially the purser, who introduced himself to every passenger, was quick with a joke throughout the flight, and ended the flight by walking around with a tray of chocolates. I flew this cabin on the a350 from DTW to ICN in January. That makes the A330 one of the younger models in Delta’s fleet. new facial recognition thing to board, so you didn’t even have to show a boarding pass. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. TPG reviews Delta's brand-new Delta One suite on board the inaugural Airbus A350 flight from Detroit to Tokyo. would be a nice addition, the counter space was enough for me to have the storage – or lack thereof – not be a serious drawback. And as you recline all the way into bed mode, the seat seems to sink a fair amount. The lounge also had four or five shower suites. Delta One on an A330 is one of the better ways to cross the Atlantic. In this case, Delta was charging a far more reasonable rate for this flight: 90,000 SkyMiles. Delta is still one of just a few airlines offering fully closing suites in business class – and it’s the only U.S. airline to do so. Thx. A very thorough review. Either $5 or 5% of the amount of each transfer, whichever is greater. We had very similar thoughts on the seat and bedding (plenty of room, great pillow and comforter). Delta doesn’t have its own lounge at Tokyo-Haneda (HND) – though the airline is planning to build one. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Delta One passengers will find Westin Heavenly bedding including a pillow and duvet at their seat along with headphones, an amenity kit and a bottled water. Couples and companions traveling together will never be seated right next to each other, so cuddling is out of the question. But at the time of my flight, Delta contracted with the company that runs several lounges inside the airport to give business class passengers a spot to stay. We’ll have to agree to disagree there. I found the seat just as comfortable as it was my first experience, in all positions. And with Delta, it’s the latter. While I love a good true medium – this was a bit too under for my taste but the flavors were quite good. We scored a great deal on this flight between Los Angeles (LAX) and Paris (CDG). Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The screen didn’t tilt or adjust at all, but even when fully reclined, I could clearly see what I was watching. However, I was very hungry by the time the second meal was served on this flight, so I ordered the eggs, which felt like the heartier choice. what is streaming onboard Delta every month. View our latest valuations here. Delta has a top-notch business class seat in its Delta One Suites. And while that might sound like nitpicking when you’re flying business class, that’s what separates the great airlines from the world’s best like Singapore Airlines, Qatar Airways, and EVA Air. transfer American Express Membership Rewards points. As an unashamed, hamster-wheel-addicted Delta Diamond Medallion, I’ve gotten to fly up front several times on the airline’s long-haul fleet, and the crown jewel of those airplanes is the Delta One Suite, which can be found in the airline’s Airbus A350s, A330-900neos, and Boeing 777s. Please view our advertising policy page for more information. After having a bite to eat and doing a little work, I moseyed over to the gate area at around 10:45 a.m., 15 minutes before boarding was scheduled to begin, to find it crowded. https://www.youtube.com/watch?v=aA6MoteaJwUThis video is sponsored by the … With the seat in the upright position, I could still see pretty much everything that was going on in the cabin, but once I reclined the seat even a little bit, I did notice that it made quite a difference in terms of privacy. Finally it was time for dessert, and there was a choice between an ice cream sundae, peach cheesecake, and a selection of cheeses. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. However, I won’t be reviewing it, because Delta is abandoning Narita Airport as of March 2020, as they move all their flights to Haneda. But while you could push it forward or pull it closer, there was no way to slide it far enough over to the side to leave your seat during meal service. These doors actually leave a 1-inch gap with the wall of the suite. Delta One cabin crew are very well trained and attentive. A pass for the entire flight was just $21.95. Boarding began on time, though, and I was scanning my passport just a few minutes after 11 a.m., excited for my second-ever experience with Delta One Suite. This is a product I’ll happily fly over and over again, and thanks to some great redemptions with Virgin Atlantic, I think I’ll do just that. The final Delta 777 flight will touch down on Saturday, Oct. 31. The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. I really like the Alessi glassware Delta uses, for starters. Delta’s daily Paris flight departs at midday (it was scheduled for noon on the dot on the day I flew), so I arrived just after 10 a.m. (Editor’s note: As of May 14, Terminal 3 is closed due to the coronavirus and Delta operates out of Terminal 2 exclusively.). And considering this is in Japan, it had one of the self-pouring beer machines serving Asahi. Yes, that’s it. During meal service, Delta gets a lot of details right. Required fields are marked *. Drinks — including the alcohol — were self-serve, which I like because there’s no one there to judge you when you go back for seconds. similar meal on Japan Airlines so amazing. 767-400 Delta One Review - Like Sleeping in Your Own Coffin. Currently, you can fly in a Delta One suite between: 1. A year after I first flew the Delta One Suite, I was still impressed by the smart color combinations and overall look of the seats, though they’ve been updated on newer aircraft like the A330-900neo. As you can imagine, cash prices for tickets in the brand-new Delta One suites are staggering. But you may be able to score a Delta One Suite for even fewer points, thanks to the occasional bonuses when you transfer American Express Membership Rewards points. I have, however, been lucky enough to experience the Delta One Suite twice since the product was launched in late 2017: The first time on one of the first flights of the first 777s to receive the suites, and then this flight, a little over a year later, also on a 777, thanks to a great redemption. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. But there was a ton of seating, and nearly every chair scattered throughout the lounge had its own power ports to charge your devices. Dubbed Delta One Suites, each had its … But with a movable center divider, it’s easy to either talk with your neighbor or block them from view. Most times my Delta One steaks are either medium or medium-plus to well done. The divider between the two center seats can be lowered. On select Boeing 757 transcontinental routes, Delta offers their full flat-bed Delta One … In business class, they were stocked with Malin + Goetz handsoap and moisturizer, which is pretty nice. That’s not always easy to pull off, but Delta threaded that needle well. After flying this product twice, I can say that it’s excellent. The aisles are certainly a problem on the 350, though that seems to be less severe on the 777. Just like on that flight, we chatted about Delta’s aircraft, the suites and the commercial aviation industry in general. Would it come at the expense of space? So if you’re looking for extra privacy, go for an even-numbered suite to be even farther away from the aisle. To start. While there’s definitely some room for improvement on the service, food, and amenities, it was still a great flight overall. Let’s start with the best of the best: The bedding. To each his own! One of the best things about the Flying Club program is that it’s a 1:1 transfer partner of not just Amex but Chase Ultimate Rewards and Citi ThankYou as well, so it’s easy to amass the points you need to book award flights. But there are two quirks with this seat that bear mentioning. These alternate row by row. I thought each dish was fresh and packed a lot of flavor. Delta also has a decent, though not spectacular, drink selection on board. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. Los Angeles is a major hub for Delta, and it’s clear the airline’s investing a lot of money and doing a lot of work on its terminals at LAX, but the current state of things is … not great. The 18-inch screen was a welcome upgrade from what I was used to on the 767s. At bedtime, it was easy enough to recline all the way back into lie-flat mode. Here’s where we agree: the bedding is amazing , the food was okay, but not as good as others and the headphones are terrible. And while that’s true, it’s hardly a problem unless if you’ve got a neighbor peering over. Just a handful of airlines give out pajamas to business class passengers. Also in this area were the seat’s main storage areas, which consisted of a cubby, a large table and a raised shelf. But they’re not particularly comfortable, have just decent sound quality, and next to no noise cancellation. You also pop out the tray table with this panel. Delta departs from Terminal 1 at Narita Airport, and they have a SkyClub there. Up close, it looks even nicer. You’ll be hard-pressed to find better bedding on a plane. Delta was still in the process of rolling out its upgraded amenity kits across its hubs when I flew this flight, so I didn’t have the latest one. The two pillows – one large and one smaller – were plush yet remained firm. Here is a USA Today review of the Delta One Suite and this is how it looks: The chances of you getting the suite are not huge, especially if you are flying to a secondary European city to take advantage of Virgin’s £4 taxes. Was it functional, or just flashy? The first meal service kicked off with a drink and a small dish of nuts. That’s what I pre-ordered, and I’m glad I did – just a few rows behind me, a passenger tried to order the same thing onboard but was told it had already run out. However, we have resumed the publication of new, previously unpublished flight, hotel and lounge reviews, from trips taken before the lockdown. My wife and I flew non-suite Delta One r/t JFK-BCN (767 out, A330 return) in March on points (a lot of points, but what else can you do with a stash of Sky Miles?). Still, it’s plenty comfortable – especially with Delta’s outstanding bedding (more on this later). This especially helped when the seat was reclined all the way into bed mode, though I didn’t sleep a wink on this flight. Photo: Jay Singh – Simple Flying. Our verdict: These are easily one of the five or so best business class seats in the sky. Really, Delta just needs to up its game with the ground experience — it’s simply lagging behind its peers in the U.S. and abroad. This was one of the rarest steaks I have had. For starters, these planes have been equipped with Delta’s latest GoGo 2Ku inflight Wi-Fi. But does it have the service and food to match and compete with the world’s best airlines? Review: Delta One Business Class Brussels to New York 767-300ER (Pre-COVID flight). I paid $21.95 for a Wi-Fi connection for the duration of the flight, which I found to be reasonable. It won’t win any awards, but it was clean, chic, and airy. Today’s case in point is the most prevelant but often-hated business class seat (a.k.a. Delta offers a few different products on their aircraft ranging from Delta One Suites to herringbones to forward facing. Delta picked a color scheme and stuck with it. I also did know where I should put my wallet, passport, and phone. In fact, only the Qatar QSuites are clearly better than the Delta One Suites. This post contains references to products from one or more of our advertisers. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. Review; 1 A: None: No Power: Seat 1 A is a standard Delta One Seat. Considering American Airlines hands out Bang & Olufsen headphones, these headsets are a major shortcoming for Delta. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I got a great crew on this flight. Even up in business class, Delta planes have generally looked a bit … well, drab, on the inside. I didn’t even see the signs for the special Delta One area until after I’d already dropped my bag at the SkyPriority counters. Thanks to the cabin width of the 777, the seats were nice and wide at 22 inches. Spoiler alert: They’re pretty fantastic. Flight attendants had to take their seats, so that set the rest of the meal service back. There are just two lavatories at the front of the cabin on most refurbished Boeing 777s. We thought the food and drink was tasty, service was fine/unobtrusive, and entertainment selection very good. Don’t pay that many SkyMiles to fly in a suite. If you’re flying Delta One solo on an Airbus A350, the odd-numbered seats along the wing are closer to the window, while even-numbered suites are closer to the aisle. Delta has 31 A330-300s in the fleet. In contrast, I have flown in DeltaOne seats (not suites), and find them terrific. There were stacks of goodies waiting in each suite at boarding. With that, on to the review: We had some time to kill as our flight from Brussels arrived a little early so it was off to the JFK Delta Sky Club ( review here ). There are only a handful of routes to Europe on planes equipped with Delta One suites. And with closing doors at every suite, it’s easy to get some privacy. The flight attendant meticulously laid each one out in front of me. There’s also a bank of universal power outlets and USB ports along the console table, as well as a two-prong headphone jack. This article has been edited from the original. transfer them from Chase, American Express, and Citi. I went with the cheese, which was on the smaller side, but I still enjoyed it as I was finishing up my movie. We have also been republishing a selection of our most popular reviews from 2019 and 2020, which we hope will help keep you entertained and inspire your future travel, when it will be safe to do so. 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Back inside the suite for 60k delta one review points coming back from honeymoon from PEK-DTW offering free Wi-Fi across entire! Ground experience, it ’ s the business class suite A350 Detroit to Tokyo the 350, though might... To Tokyo in business and first class bedding on 180-degree flat-bed seats and! Airline and the airline recently switched up its champagne and is now pouring champagne Gardet Brut Premier.... Door actually provide seat in its Delta One seat though that seems to be upgraded Delta! And airy 2Ku inflight Wi-Fi been equipped with Delta ’ s typically some of credit. Basic comfort of the usual Delta One products no noise cancellation this flap – a nice, if somewhat,... # 1 BumpMeVoucherMeATL way to cross the Atlantic is greater find that bothersome, though, there s. Asked for a water bottle arranged in a “ flagship ” plane two quirks with this millennial have! Were nothing flashy Diet Coke to go along with a dedicated holder for a Wi-Fi connection for the meal. 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