You may have shared gardens or a landscaped area around your block that our Clean, Safe and Green team maintain. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. An exciting opportunity has arisen to be a key part of the Improvement and Engagement team. Dacorum Borough Council Housing Service is the landlord for approximately 10,200 council homes across the borough 2000 of which are sheltered housing for older people. Dacorum Borough Council (18 008 503) Statement Not upheld Council house sales and leaseholders 07-Jan-2019. Cleaning. Report this profile Experience Team Leader Tenant and Leasehold Dacorum Borough Council May 1984 - Present 36 years 8 months. Decision date : 07 Jan 2019. Dacorum Borough Council has a long history of working closely with its tenants and leaseholders to make informed decisions. Report this profile Activity ... ~~~~~Housing Officer Tenancy and Leaseholders Dacorum Borough Council May 2017 - Present 3 years 8 months. From this we have developed four, outcome based As a leaseholder, you are responsible for making sure your boiler and gas appliances are safe. Sharon Collins Taken Early Retirement Hemel Hempstead. Please note: we no longer carry out monthly checks on communal lighting. Dacorum Sports Network. Feedback failed. Telephone: 01442 228000 and ask for 'Leaseholder Services'. ... Keep up to date with news and information from Dacorum Borough Council's Housing Service. The tenancy is weekly and terminates at midnight on a Sunday. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Skip to content; Home; News; Sitemap; Search; Help; Complaints; Menu. Deliver an effective and efficient tenancy services to Dacorum Council’s tenants and Leaseholders within a defined geographical area, adhering to the Council’s and Housing Services standards, targets and procedures. Feedback failed. At Dacorum Borough Council, we are committed to our role as a local leader in housing provision and regulation. Depending on the type of property you live in, your service charge could cover services such as lift maintenance and clean of shared communal areas. Council, developed with support and input from partners, tenants and leaseholders, and applicants on its housing register. Due to the Government’s guidance to undertake only essential travel, our Officers will not be doing home visits or face-to-face meetings with tenants, with the exception of priority health and safety checks. Email: servicecharges@dacorum.gov.uk Telephone: 01442 228000 and ask for 'Leaseholder Services'. The rent we charge our tenants contains an amount to cover the costs of maintaining and repairing the building. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead. Housing News and Views Spring 2012 Published on Mar 12, 2012 Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Report this profile About I am an experienced housing professional currently responsible for the Tenants and Leaseholders service at a stock retaining Local Authority. Information about the council services you can expect to receive as a leaseholder. Dacorum Sports Network encouraging, supporting and developing sport in Dacorum … There was no fault in the Council's actions. Please rate this page and/or enter some feedback! Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Ground rent As Dacorum Borough Council blocks of flats operate a “stay put” fire policy, it is especially important that all flat entrance doors are able to prevent a fire spreading throughout the building. He … Please rate this page and/or enter some feedback! For information about a leasehold commercial property, or a flat above a shop, please phone 01442 228000 and ask for 'Estates'. We will ask for all new tenancies to pay a four week rent in advance of the collection of the keys. Our previous Tenant Involvement strategy expired in 2015 presenting an opportunity to re-fresh the direction and structure for delivering modern and flexible tenant involvement. Join to Connect Dacorum Borough Council. Contact the home ownership team if you would like to request a summary of the building insurance. Tenants and Leaseholders Survey 2020. Nicola Ellis. The service we provide includes cutting the grass during the mowing season (March to November) and collecting leaves from grassed areas. For information on specific issues please see the links below: If you've recently bought one of our leasehold properties, please let us know your contact details (using the online form below) as soon as possible, so that we can contact you in an emergency. Dacorum Borough Council has a housing stock of approximately 10,500 tenanted homes and 1,500 leaseholders covering the towns of Hemel Hempstead, Tring, Berkhamsted and several villages. Join to Connect Dacorum Borough Council. Through our Tenants and Leaseholders Survey we were also able to shape this further by identifying trends within our tenants’ satisfaction and their thoughts on what our priorities should be. The Leaseholder Services team can help you with any general issues relating to your leasehold property, including queries about repairs invoices and the standard of cleaning and landscaping. If you think that your block has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Cleaning'. Dacorum Borough Council's email sign up. Email: servicecharges@dacorum.gov.uk. The majority of the stock is Hemel Hempstead based as a result of the New Town development in the 1950’s. DACORUM BOROUGH COUNCIL GARAGE CONDITIONS OF TENANCY 1. Promptly deal with enquiries and complaints and see things to a successful conclusion. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. The council arrange buildings insurance cover for leaseholders. The complaint; The Ombudsman’s role and powers; How I considered this complaint; What I found; Final decision; The Ombudsman's final decision: Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable … If we maintain the shared areas at your block, we will send you a service charge bill every six months. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. A full list of the contact details can be found in the Leaseholder contact sheet (PDF 610KB). ... Information for residents of Council-owned blocks of flats. Leaseholders have a duty to ensure this and this requirement may be Every two years we carry out a satisfaction survey to build up a picture of how satisfied our tenants and leaseholders are with various aspects of the service we provide. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. Contact us. 3. Join to Connect Dacorum Borough Council. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. Your service charges do not pay for services we provide to council tenants. The tenancy can be terminated ... Leaseholders, commercial tenants and others must pay the rent monthly in advance by Direct Debit. If you believe your communal garden has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Clean, Safe and Green'. This is a fantastic opportunity to work for a forward-thinking local authority and help implement the commitments from the recently published Social Housing Tenants … For council service updates and other advice, please see our COVID-19 page. Telephone: 01442 228000 and ask for 'Leaseholder Services'. Team Leader Tenant and Leasehold at Dacorum Borough Council Hemel Hempstead, United Kingdom 7 connections. Please call 01442 228000 and ask for the service you require. ... – which requires leaseholders to reduce the risk from fire within the home (particularly relevant where a property is sublet). ... 1.1 Dacorum Borough Council (the Council) believes that its young people are part of the key to its continued economic success and growth of inclusive, positive … dated 1 April 2015 between Dacorum Borough Council and Mazars Public Sector Internal Audit Limited. Please try again or It provides a strategic plan covering five years, and identifies four key strategic objectives that will drive future action. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. The Leasehold Information Pack is a series of documents purchased by the seller of a leasehold property. This report is confidential and has been prepared for the sole use of Dacorum Borough Council. Housing News and Views Autumn 2012 Published on Sep 2, 2012 Dacorum Borough Council (15 017 948) ... Housing > Council house sales and leaseholders. The pack, which costs £240.00 (inc of VAT), contains information about the freehold management, ground rent and service charges, and forms part of the formal leasehold enquiries that a seller needs to provide to the buyer. Fill out the leaseholder contact information form. Sharon Collins. All Dacorum Borough Council tenants and leaseholders are invited to attend. We aim to make sure that the survey represents our tenant population in terms of age, gender, property type and location. I lead and inspire a large team to deliver a proactive and ambitious … For council service updates and other advice, please see our COVID-19 page. If your communal lighting is not working, you can report the issue online. ~~~~~ at Dacorum Borough Council Hemel Hempstead, United Kingdom 81 connections. A full list of the contact details can be found in the Leaseholder Handbook contact sheet (PDF 380KB) Coronavirus (COVID-19) advice for tenants and leaseholders How are you protecting staff and tenants from coronavirus? Find information on our leasehold services for people that own the lease for a residential property. Deputise for the Team Leader Tenancy and Leaseholder . Nicola Ellis Assistant Director Residents’ Services at London Borough of Hammersmith and Fulham Milton Keynes. The complaint; The Ombudsman’s role and powers; How I considered this complaint; ... Summary: Mr D complains the Council was negligent when it encouraged him buy his house using a Rent to Mortgage scheme. Dacorum Borough Council (18 008 503) Category : Housing > Council house sales and leaseholders. There are 1,600 leaseholders in Dacorum, but unfortunately the Leaseholders Group does not meet on a regular basis anymore because of lack of interest. Dacorum Borough Council ‘Get Involved Tenant Involvement Strategy 2016-2020’ sets out: • the definition 'the involvement of tenants and leaseholders in the management, design and ... • sets out 4 outcome based commitments for tenant involvement • Commitment 1: All Dacorum tenants and leaseholders have the opportunity to ‘Get involved’ • Commitment 2: Dacorum Borough Council works in partnership to … This ... (Tenants and Leaseholders) and the Group Manager (Commercial Assets and Property Development) will ensure procedure notes are developed for the RTB processes within Legal, Housing and Estates by the … In 2020, Dacorum Borough Council (DBC) housing service conducted the fifth biennial survey of its tenants and leaseholders. Decision : Not upheld. ... Additionally, … Email: servicecharges@dacorum.gov.uk Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable discount on her property which she bought under the Right to Buy scheme. This partnership is known as Moving with Dacorum. The tenancy shall begin on the date stated … Information about the council services you can expect to receive as a leaseholder. Group Manager – Tenants and Leaseholders or Group Manager – Strategic Housing; Team Leader – Tenants and Leaseholders; Team Leader – Income Management; ... 1.3 Partnership in Dacorum The Council has a strong partnership with the registered providers (housing associations) operating within the local housing authority area. Please call 01442 228000 and ask for the service you require. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead, United Kingdom 199 connections. Decision : Closed after initial enquiries. Our handbook details important information for council leaseholders. This is normal, particularly for buildings divided into flats, as it is important there is one single policy covering fire and other risks which could affect the whole building. Resident; Business; A-Z of Services; MyDacorum; ... Email es-buildserv@dacorum.gov.uk or call 01442 228000 and ask for Building Services ... entry to the block (such as a recent leasehold invoice, a private tenancy agreement, your lease agreement, or a recent Council … We are responsible for lighting the shared areas of flats. Our Housing Cleaning Service clean all blocks with a communal (shared) area. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. Please try again or We sent out text messages, made phone calls to randomly selected phone numbers … Services for leaseholders. Decision date : 18 Jan 2017. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Leaseholders dacorum council leaseholders invited to attend risk from fire within the home ( particularly relevant where a property sublet... How are you protecting staff and tenants from coronavirus a communal ( shared ).. 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