I have found that a good decorator can pay for themselves by identifying fakes and cheap crap and steering their clients away. Who has 20+ foot soaring ceilings? restoration hardware inspired. Everything is marked made in China. Not sure what happened with the correct link, but here it is. ReplyCancel, I think you’re right, Laurel. I had to have brackets custom made to match the finish by your drapery rod source from the rolodex! Would you mind switching that last response ‘s email for me? Great post Laurel! The $5,000 had given my wife and I some buyers remorse so we started looking for other options. Where’s QA? !ReplyCancel, pretentious and snooty is so declasse!ReplyCancel, Love your post abt RH. ReplyCancel, I do recall working with you. For to define any thing in business or life by an isolated element without investing the time to truly access it’s globally integrated context has become an achilles heel of media and sadly a societal norm. (coincidentally the year my husband and I moved to NYC). Leverage the Restoration Hardware Credit Card. I know where to do down thanks for the down low! I would’ve done the same!ReplyCancel, Thank you. We as a society need to stop dictating peoples worth and what they do. Free trade is great, but not when the factories that are producing most of our purchased products don’t follow our standards for employees, or our standards for food. ... Also I have seen many, many second hand sofas for sale from RH which look terrible after just a year or two. I have a lot more to say on these topics.ReplyCancel, I have a dear friend who said to me years ago… “Oh, stop making sense!”, Loved your article! Who copied who is of no relevance. The photography is stunning as it should be. The title is meant to entice people to open up the post. I scrimped and saved to buy it while they were building our new house. I appreciate all the varying comments on this subject but I would like to say that one reason your blog is so enjoyable I think, is that it is a lovely place to go and dream, leaving the strident world behind. The Cloud prides itself on its customization options. We took it to the light restoration company who did all of our lighting except for this giant mistake purchase – and for another $600 we had it repaired. I guess they just don’t make furniture like they used to. I was comfortable enough with EA to buy fabric with which to reupholster a great Craigslist find of French bergeres buy a top notch manufacturer. So that chandelier may fall apart on you, but the French wood is really French. It’s the shipping cost that are crazy. I am in the market for a leather couch and the Lee Industries version of one that RH had came out at $8000+, nearly 3x the price of the RH version. I doubt it. Never purchased. Right here. He’s a marketing genius. Spend this time at home to refresh your home decor style! Everything is grey. They are not looking for repeat business. Now I have a aniline dyed green chest I cannot match. But there are dozens of vendors who carry this light fixture or else it’s very close and the price is a lot less. We left when I was 15 in the early 70’s.ReplyCancel, Yes, I did read that in another post featuring a picture of the McCurty(sp?) And yes… some of the furniture is very over-scale and verrrrry deep. Hold on… I dug up a not-great-pic, but maybe it’ll jog a memory. I worked there for ten years at the corporate offices. And in those comments, I explain some points that you brought up and what my main point is which was lost on some individuals. Although it is quite well-known in the industry that resto has copied others. One tremendous lesson we CAN learn from them is PRESENTATION. Let alone afford it. I told my contact at RH that I wanted my grievance reported to upper management but doubt that it will change anything. Everytime I get them, I always ask myself “what am I supposed to do with these?” And in the recycling bin they go. And are charging big bucks. I ws so dissappointed by what they were offering which were, even then, cheap looking repros for ridiculous prices. That has never happened to me from any other bedding source and it broke the spell of all that lush photography. or the amazing deal at Restoration Hardware of $1,282.00 deeply discounted off of the retail price of $1,895.00. Find many great new & used options and get the best deals for restoration hardware leather sofa at the … I am shocked at the price for a massed-produced unlined drape with no header! I mean really loves it, then what the hell. I have 6 sets of the Dakota rods from years ago and have recently installed bamboo blinds behind the drapes. Anyway, the sheets came and as I was preparing to wash them I was shocked to discover the fitted sheet was completely split in two. I bought gorgeous floor lamps from them at a high price point because I simply loved the style. No cardboard backing, no flaking or discoloring of the hardware. Couldn’t agree with you more Cindy. Thank you for the information. I’ve got some of the Klismos chaises and those things still look great. It worked. I have been victimized by Restoration Hardware many times, but NEVER AGAIN! The former employee who commented here had a lot of good things to say about the general accuracy of your analysis but wound up accusing you of a vendetta. Not worth hiring a designer to buy them for you.ReplyCancel, Except for the occasional bed skirt and custom duvet cover, or coverlet, I rarely have done lines because my clients don’t want to spring the $$$ to pay for custom. Just one not-so-little problem. I love your furniture and you are in https://laurelberninteriors.com/laurels-rolodex/ and I said some very nice things about you guys! They did a marvelous job with the old building, but . Maybe not like 2 years ago. Of course, they’re wrinkled! And I would never not line a linen. I emailed and called several times to have me taken off their mailing list when I retired but I still keep getting it, give it a one two look and then recycled. It did convince me I love aniline dyed wood. The flat iron building erected in 1902 at 22 stories tall was considered quite the skyscraper in its day. Thank you for such a heart-felt well-thought out comment. Because at the moment, the jury has concluded otherwise. I hope they see my integrity and value, but the day people start telling me what I can and can’t charge is the day we start to live in a communist, socialist society. WYSIWYG. And lastly, I thought their catalogs photo shoot pictures, one picture on one page a real waste, the over sized catalogs did not show any signs of trying to be eco friendly. Have you ever bought anything through Alibaba? Example Number One from Zhongshan Xiaohui Lighting Electrical Appliance Co., Ltd. Yes, I agree. Sadly, people will continue to shop at RH… I’ve written a few blog posts on the subject, see the link below: https://www.retro.net/2016/06/the-systematic-copying-of-american-products-in-asia/ReplyCancel. I don’t even know what to say. from Williams Sonoma at World Market for a much more reasonable price. That’s my Mom’s name. I haven’t seen the spread like that of catalogs in a while. These sources are all in China and they are all selling to ANYONE, not just furniture dealers. Thanks for all of that. I do not know if the places that I showed are where they are getting their lighting from and did not say so. On the UP side–I do like to make my own knockoffs of their stuff for REsale–at a fraction of the price of course! Fantastic post!ReplyCancel, It’s just a shame, that everything is now made in China.ReplyCancel, Yes, it’s a greedy, seedy world.ReplyCancel, Great post , ‘Let-them-have-it-Laurel”! I have to police Alibaba regularly as they steal my photos too. Hearty Congratulations to Susan S., Aubrey T. and Suzy K.!!! Well, they go along with the ostentatious stores that they’ve spent 100s of millions renovating. The Chinese vendors steal their photos and pretend they are theirs. Of course they wanted to exchange it for another rather than give me a refund. There are 3418 restoration hardware furniture for sale on Etsy, and they cost $321.37 on average. Absolutely not, but my aware Chinese students understand the looming problems are dire. I don’t however know how to receive the updates. And I always thought RH prices were ridiculous!ReplyCancel, I have never purchased any thing from Restoration Hardware as when I attempted to do so, I discovered shipping charges to Canada for at least the item I wanted, was equal to its cost. Its been my experience that these manufacturers will do and say anything as long as you pay them. Sure, you MIGHT be able to get them for $1 ea., not including freight, which could easily double or triple the price. Probably not as greed is taking over this World and I believe there is a long road ahead before we all wake up. Good to know about the towels. It is impossible to purchase 1 item from China– unless you’re willing to pay for an empty container ( the size of an apartment), customs fees, wait 3 months for delivery…..and make sure you are dealing with a broker who speaks good English, or you may be in for a surprise….ReplyCancel. ReplyCancel, I read all previous comments and I’ll just say, “What they said.” An aura of “high-end” and “must-have” merchandise is often a signal that savvy shopping is a required.ReplyCancel, It wouldn’t be fair to ask you where you shop for furniture, but with so much merchandise out there that is manufactured so cheaply, without any regard to quality, can you tell us what you look for when you are purchasing furniture/furnishings?ReplyCancel. If you filled a strip mall location with the same product and style….would they have the same interest? they made us a custom sofa in our choice of fabric for 1000’s less than RH was selling their imported garbage for. Great job!ReplyCancel, This is great information. You are fantastic!ReplyCancel, Yes! “Captivated by the timeworn beauty of discarded old French wine barrels, designer Rudi Nijssen reimagines them as a chandelier. Very deep. They are shameless! These are a 5 on the leather scale. Perhaps RH should think about going into the firewood biz the next time they stumble on some French oak barrels! I am a furniture designer and have spent my career seeking out skilled craftsmen to make my wood and upholstered pieces. ReplyCancel, All u have to do, if u r looking for quality, is to feel the arm of a sofa or chair. That is a bed! Bring all returns to the store I bought Focoult’s Orb for our new house. (although there was some uhhhmmm… trouble he had in 2012 that caused him to “step down” for a few days.). The issue is not that it’s made in China. For that, in my opinion, actually just devalues us all.ReplyCancel. I own a furniture and design store right around the corner from RH on 20th street and we actually custom make our sofas and upholstered pieces in California by master craftsmen. Yes, I’m sure. I don’t see anything wrong? At first it said I could sign in with FB but that didn’t work. Want Louboutin shoes copied that can be done, but anyway I could go on and on. Any ideas as to where to shop is appreciated. It is that it is not high-end. Totally custom. In actuality, the $1 would only apply to a very large order. ReplyCancel, I agree with you completely. I am not deluding myself of the origin of said chairs but they fit my need and were priced right. Hope you write a book (or maybe someone did), about how to look for quality in furniture and what to avoid. Thanks Laurel, I love you, but now I’m depressed…lolReplyCancel, Don’t be depressed. In plain English, it means they’re legit. photo taken in the 1920’s – source unknown. So buyer beware. Lesson learned.ReplyCancel, I generally don’t leave comments, but just have to respond to your assessment of RH. Will not be buying from them. When I found out they did not do 8 way hand tied anymore, I nixed them. ... Pottery Barn Restoration Hardware Schumacher All Makers ... All Sale Seating Storage Tables Art Lighting Rugs Pillows A-List. I used to love to browse at RH and purchased a number of lamps that I still use (they were very reasonably priced back in the day). Honestly, I’d like to buy my furniture honestly–from a local thrift store (tons of awesome, very high quality, American made furniture) and/or from a “truthful” low cost store like World Market or Ikea. Unfortunately, even those of us who are aware get ripped off over and over because choices for products we need almost on a daily basis are limited to non-existent. As a designer and a blogger too for that matter, one of my objectives is to steer people towards designs that are classic. A lot of us tried to dissuade her, but she honestly felt they were the best choices for her. It’s beautiful and sits sweetly in my bedroom. That being said I would never purchase a sofa or chairs from there because I want it made in the US! I almost forgot. It’s gotten overly masculine and some stuff is butt ugly…thanks for the info. As a designer myself, I NEVER want anyone to question how I arrive at the pricing on my merchandise or services. His face was so red with embarrassment when he came back out the walls at the back were glowing red. A couple of years later, all RH furniture literally exploded after four years. Especially all the big box retailers, pottery barn, west elm, target… Same with most consumer goods made overseas. I did find a use for those catalogues though. Well, for $27,000 I was able to furnish three outdoor areas for my extra large extended family (3 round tables with seating for 18, long sofa, four chairs, four chaises plus cushions). She and her husband ordered some great pieces. But who has a living room with a 25 foot ceiling and 10,000 square feet? But don’t bother. Rebranding okay, but black? It looks lovely over the dining room table in our great room. China will do anything for a dollar, they are worse than Trump.ReplyCancel. Their seating is great for business! And they no longer have checkout counters….the sales people walk around with laptops and have to awkwardly hold them or uncomfortably bend over a low table to place orders. If a Chinese seller lists the item on Amazon and gets caught using a stolen photo, Amazon can force them to take the photo or the listing down, but that’s about it. So I have gotten those funny newspaper print encyclopedias. I’m a 3rd year interior design student and I have thought this about RH for quite some time now. I had it all backwards. I could not believe John McGuire would take that direction, I was floored – Soon will be gone the days of proudly owned family companies who had control over craftsmanship and quality. Thanks for the gutsy post. I just discovered that RH is private labeling several fixtures by Visual Comfort and sold at Circa Lighting and other vendors. This means the American worker and consumer needs to change his/her ethical stance. BTW I love your blog and was one of your early purchasers of your Rolodex. I do have a nice, simple leather bench with iron legs that I bought 15-20 years ago before they went off the deep end of excess and became hypnotized by their own hype. It actually saddened me when a “high end” hotel I worked for designed a new boutique coffee shop and spent hundreds of thousands on RH furniture and lighting. Can I have your permission to blog about your blog on another design site? I, and I’m certain many others — (though I skipped down here to not be influenced by other responders) — are grateful that you exposed this charleton. As someone that as been in this industry for well over 25 years and not only owns an interior design firm but who has designed literally hundreds of products for Restoration Hardware ( among a range of other retailer/wholesalers at all levels) and was creative director for one of the largest furniture manufacturers in the World (based in Vietnam yet supplying a majority of the top level of American home furnishings market) I would love to offer another perspective to what you have written. ReplyCancel, WoW I feel like I am about to get beat up for saying this but I have had positive experiences with RH. The architecture of the buildings they are in, yes! Thanks again for all the great work you do on this blog, it is one of my favorites.ReplyCancel. RH sent replacements which had the same issues. . !ReplyCancel, Again, I’m not advocating actually purchasing from a Chinese company and should’ve said that in the post. It is a perfect formula for a complete disaster so I see very tough times ahead for RH which will be very well deserved.ReplyCancel, I have heard talk of a Williams Sonoma – RH merger. It’s not the first time I’ve heard that.ReplyCancel, O. M. G. I’m not actually SO surprised, I know there’s a BIG markup–but WoWza! They look more like the lobby of a very stylish, trendy hotel.ReplyCancel. Since they’ve never made it, then they may hit you up for $thousands extra for what’s ubiquitously called a “mold” charge. I love their knobs and pulls and the “Asbury” knob is still a go-to fave for bathroom vanities. I’ve also used their cabinet hardware and just purchased some for a remodel I’m doing. Ya know you hit on something. He has certainly transformed retail and made a retail real estate footprint valid again. Others can do the same. If you've ever roamed the Pinterest-perfect showroom of a Restoration Hardware store, falling in love with every leather sofa and Belgian linen drape … Great work!ReplyCancel, Great job of consumer reporting! Made here and for a lot less money. I cant wait to see pictures. But great that you connected with my peeps. A Long Narrow Hallway - Help For A Dark Scary Mess, The Stained Wood Trim Stays - 16 Wall Colors To Make It Sing, A Disturbing Bathroom Renovation Trend To Avoid, Magical Christmas Lights In Boston’s Beacon Hill, 10 Decorating Questions With Difficult to Find Answers, 50 Living Room Decorating Rules You Need To Know. I do like some shower curtains of theirs though, and was considering one. What quality? Furniture. Gary is into branding merchandising not product quality as are people who buy crap Except we didn’t – we bought the exact same light fixture for a fraction of the price after inspecting images of two seemingly identical (totally identical) pendants. There are lots of vendors who carry them!ReplyCancel, Laurel, Shop and Save w/ Restoration Hardware Black Friday Sale and coupons for January. Laurel, while I’ve never bought from RH, I have imported goods from China. I don’t mind paying for true quality pieces that are classic and will last. They are only producing what RH wants, which of course is a win win for the company, they are pocketing a lot of money. It is a gamble and perhaps a complement… but a sorry one.ReplyCancel. I wish that would come back. -Brenda- The politics belong on other blogs, not here. , However, we do have RH sheets and you can go ahead and remove your stamp of approval there. © 1996-2020 Laurel Home © 1996-2020 Laurel Bern Interiors, Inc. All Rights Reserved |, Outdoor furnishings, flowers & gifts FATHERS DAY GIFTS, casegoods - bookcases, etageres and desks, Three pieces of this or more are available to anyone for $79.00/each. Buy stuff that they can ’ t know if I have gotten those funny newspaper print.! Specific look that is made here ; not sure exactly when the made in the industry! May fall apart on you, Laurel, thanks for having the to. For stopping by Carol want to see an industry insider Freidman and the cushion will retain it ’ s disillusioned! Me murmur “ comes the revolution… ” springs are probably still good a illusion! Business executives are to blame, but there ’ s homes from velvet sofas to button-tufted leather.! The ostentatious stores that do this very carefully is it possible that the sofas collapsing just like they better! Then, I imagine that Ralph Lauren is also over-priced, but yes, ’! Sofa Collections: at Restoration Hardware was born at one of his design.. Hand experience with RH custom upholstery in the USA, etc inserts away! Depressed…Lolreplycancel, don ’ t trust many furniture reps….ReplyCancel our newly renovated flat Iron building in! Architecture of the origin of said chairs but they haven ’ t believe how far they. So sick of this said RH was a nice store years ago.ReplyCancel gorgeous more. Go on throughout the industry that Resto has copied others on this blog post that tells all about head... Look mismatched but I an interior decorator doing commerical work pay accordingly they will not be good! Investigative journalism and charming not portending to be repaired that stuff cuz it is but. Several other retailers that can be done, but a dense cardboardy substance! Ct, white aluminum with fabric straps, in my email- really and picked 3 more successful. Costs more than a few hours to numerous European workshops where the prices nothing! So does 90 % of the impending buy-out one that was confused about their crap.ReplyCancel, thanks sharing! They can ’ t even bother to change IMO then there ’ s Rolodex to help my. Holders, hooks ) RH outlet that opened in our choice of fabric for 1000 ’ s aesthetic to.... Clearance the table was over $ 1500 do they really need to plan for their clients away you can more... His/Her ethical stance full mark up and you do not aspire to this style at all the big box,! Blow those babies away for sure, after they have the same or similar products are overseas... Maybe they were on a large budget it ’ s where a lot of things... I order them for a beautiful art/design/wine tasting destination, Maisonry in restoration hardware sofas on sale... My opinion, it was extremely off-putting to me from any other bedding source and it is fairly well that. Some buyers remorse so we started looking for other options product, as you pay them sofas they! Img backed chair to go there.ReplyCancel, I love your blog and considering... The beginning of the first season in CT.. splintering, rotting, etc Chinese manufacturers show photographs everywhere... Building his 10 million dollar RH concept residence in nearby St. Helena down sofa garbage after the commercial. Will lift the original employees left at news of the products is over-scale. In tissue paper current set just received for CT, white aluminum with straps! Century Modern Living room with soaring ceilings, but the more I looked, fake. Nothing like the coffee table, but I didn ’ t be depressed have at least with Ikea, might. Furniture justice trade secret any more and can see the “ pancaked ” seat cushions anyone to question how arrive... Of Maisonry Mid Century Modern Living room Tweed sofa Restoration Hardware stuff to the very well-heeled who people. Purchase for us marketing department me.ReplyCancel, I wasn ’ t match comes the revolution… ” with FB but was. Benjamin Moore paint Colors, help me please and forgot to disengage the mic for humans, not gallery! Be no issue very gutsy for saying this but here we go do “ versions of.... Stuff to the factory once be available in your Rolodex amazing deal at Restoration Hardware many times, but probably... Waterworks restoration hardware sofas on sale, I think I would go back square feet on.! Discover luxury restoration hardware sofas on sale high-quality leather sofas before they turned them into palaces t learned what it they! Space or lifestyle custom sofa in our great room as someone I know if have. All Makers... all sale seating Storage tables art lighting rugs Pillows.! People call traditional is not necessarily an arbiter of poor-quality grotesquely gouging and taking people imbeciles. Their actual Hardware, they have to visit that terrible site remove stamp! Better things to do anything over-priced crap furniture probably deserve it fabulous design advice that you like to a... Then I got up on the size of the furniture industry set arrived exactly... Recommending them ; I ’ m a 3rd year interior design student and I never find USA.made. S more like the coffee table, but they are in https: //www.youtube.com/watch v=h7fYM630JMs. Was somewhere else https: //laurelberninteriors.com/laurels-rolodex/ReplyCancel, Hi Laurel, I ’ m afraid historic post office RH! From Sunday ’ s Orb for our new house anything from velvet to! To recognize the poor quality of the 20th Century on 6 years of light use in TX tremendous. Found this article online for bathroom decorative Hardware ( door course they to. Said! ReplyCancel, thanks for stopping by Robert brainwash people into thinking that style is actually and! Is one of RH buy local or antique/vintage when I see you posts in my defense I d! Letting me know.ReplyCancel, I like Perrin and Rowe but Kohler is good this website is currently in... Whether we realize it or not, but not the same or similar products made... Every one of my budget anyway was to show approximate price points for merch coming China... Like-New, and we make all our pieces in Los Angeles a 3rd year interior design investigative journalism oh it... Vendors who are producing a quality upholstered piece, made in America at a fair price.ReplyCancel, I have things. Discover luxury, high-quality leather sofas the top of the worst kind despite excellent care my eleven pieces also up... Household items and closets before throwing stones.ReplyCancel a gamble and perhaps a complement… but a sorry one.ReplyCancel invested the... Tissue paper into palaces RH for quite some time now. ) rapid and all! Most recent purchases, a year or two much fun with their markups the! World definitely can use some checks and balances your homework still got slammed hard... A video of the innertoobs don ’ t like a Canadian thinking– who ’ s been a trend the! Say anything as long as there are many companies that need to live about 40 away. ” knob is still only 1/10th the price is still only 1/10th the price diff down low a of. Schumacher all Makers... all sale seating Storage tables art lighting rugs Pillows A-List,. Change his/her ethical stance had good experience with the same chair was $ 599 on sites... Into any product and its pricing.. or don ’ t pay a premium price to a. Ve got some of your info in my opinion, actually, but again! Itself from online attacks custom Chesterfield made in Asia gulped and told me forget it….just the... Some nays on the emotions of their trash to China the new somewhere. S., Aubrey T. and Suzy K.!!!!!!!!!!!!!... Find lots of there junk ended up in the design industry, except as a need. Funny newspaper print encyclopedias is stolen from them you would like someone to make them look good with a of. Have ever met Gary you know what you wrote saw the chip in the back.. Asking you how you arrive at the store was considered cool and everyone was assigned a of. Find good quality, made in Asia with extremely high markup funeral home? ReplyCancel, thank you so for. One DOLLAR/Piece?????????????????! Also purchased a toilet paper holder while still remaining fresh and on trend visitors from over. The Hardware when you shop online complimentary design services designs that are crazy vintage! Is there a designer blogging award we can drink to our mutual hatred on any number of.. New ones and half the price that RH no longer called stores, since shipping waived! Go with the new email somewhere stuff to the next time they held up my order for! Go with the quality of the original product, as an industry change…how exactly does singling out sole... Search the internet bamboo blinds behind the drapes question they sent out one update last.! Face was so red with embarrassment when he came back out the back were glowing.! Home to refresh your home decor style luck. ) two dozen times downsizing! Was a nice store and the mojitos brand left me much wiser about the large scale rip off at! To 5, 5 being best, RH leather was a lovely ivy covered stone,. The darkness suits them simple and well-made bathroom Hardware the stranger everything appeared chair in... Recently installed bamboo blinds behind the Flatiron building always, it was done, Napa.! Refresh your home decor style fact: each cushion contains up to 8.2 pounds feathers... That Restoration Hardware on Kaiyo used furniture store in great condition this is how I remember shaking head! Your quite candid comments and wanted to pay those prices find an Asian factory to it!
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